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COMMUNITY SUPPORT PROGRAM

Need help?  We're here 24/7

Call 802.229.0591

COMMUNITY SUPPORT PROGRAM

Comprehensive Community Care.

Community-based services and programs developed to meet people where ever they are at.

Serving the Community.

The Community Support Program (CSP) provides comprehensive community-based support services to persons with intensive  and persistent mental health needs. Our services are individualized and emphasize health, wellness, and recovery.

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  • Case Management

    Case Management

    Case Managers, working with the client, determine which programs/services might best meet their needs. Case Managers coordinate care with other WCMHS staff, health care providers, and other community programs to provide:

    • Housing assistance and support
    • Health and wellness benefits guidance
    • Employment assistance and support
    • Physical and psychiatric care coordination
    • Support with activities of daily living

  • Psychiatry

    Psychiatry

    Individuals eligible for CSP services will be provided Psychiatric support including medication management. If a person has a private psychiatric provider or their primary care provider manages their medications, the case manager will help to coordinate this care.

  • Counseling

    Counseling

    Counseling is provided with a strength-based, trauma-informed, recovery-oriented approach. Counseling services are both office and community based. Our team of therapists incorporate a wide range of knowledge and experience in their practice including but not limited to: 

    • Cognitive Behavioral Therapy (CBT)
    • Substance Use Treatment
    • Collaborative Network Approach (CNA). 
    • DBT program which includes both individual DBT therapy and a skills groups

  • Community Support

    Community Support

    The CSP program provides community and home-based supports that empower clients through wellness, problem solving, decision making, and community-based skills teaching. We assist with homecare skills, personal financial management, access to health care appointments, medication management, and other activities of daily living. Community support staff provide support for an individual's recovery by meeting people where they are at in the Recovery process. Many of our staff are peers, individuals with lived experience, that share their experience, strength and hope in their work with others.

  • Employment Support

    Employment Support 

    Our Green Mount Workforce assists individuals in finding and maintaining competitive community-based employment. We collaborate with the Vermont Division of Vocational Rehabilitation, employers, and other community partners to promote vocational education and employment as an important part of Recovery.

  • Sunrise Wellness Center

    Sunrise Wellness Center

    Located in Montpelier, the Sunrise Wellness Center provides a supportive and safe environment to learn and practice skills related to managing symptoms of mental illness, trauma, and substance use. Our mission is to help individuals reach personal goals in their recovery journey using tools such as a Wellness Recovery Action Plan (WRAP).

  • Residential Support

    Residential Support

    The CSP program offers a wide range of residential supports including licensed therapeutic homes, peer supported housing, and crisis housing. Our residential settings offer a trauma-informed, recovery-oriented approach. Several programs, such as our Maple House peer-run crisis bed, are staffed and/or supported by individuals with lived experience. CSP also operates several transitional housing programs designed to assist individuals with intensive mental health needs to find permanent affordable housing.

  • Peer Supported Residences

    The Peer Support Program (PSP) provides services and support to a number of residential programs including the Maple House crisis bed, Heaton Street transitional bed, Men’s and Women’s Shared Living (two separate locations), the Tiny House Project, Fresh Start House and the soon-to-be Arid House.


    Hillside North (Men) and Hillside South (Co-ed) Shared Living Residences, ia a gender-specific residential program that began 20 years ago, providing support as requested or indicated by its residents. These can be in the form of psycho-social supports or with activities for daily living.


    The Tiny House Project is a unique, three-unit housing initiative housing formerly homeless individuals. A peer, someone with homelessness lived experience, provides support to the residents of The Tiny Houses and adjacent apartment located in Barre. The Tiny Houses were designed and built by Norwich University’s Architectural Design department and is managed by Downstreet Housing. The WCMHS Housing Coordinator provides housing support to the tenants. 


    The first Tiny House tenant occupancy took place in February 2020 with the second taking occupancy in December 2020. The Tiny Houses are a truly remarkable design feat given the tiny space!


    Fresh Start House is a four-unit single room occupancy (SRO) project that has a peer onsite providing support with activities for daily living, emotional needs and personal connections. The typical tenant are individuals that are hard to house due to multiple evictions, negative behaviors, significant homelessness or other issues. The PSP provides support on an ongoing basis.


    Arid House is a three-bedroom home with a goal of providing housing to people who are attempting to maintain sobriety and have had a challenging time successfully maintaining housing due to chronic substance use. This is an abstinence-based residence where no alcohol or other substances are permitted or used by the tenants. The peer in this program is an individual working on maintaining their own sobriety and also has had a challenging time with housing.

  • Maple House Crisis Bed

    Maple House, in operation for eight years, is a peer-run crisis bed, that can be accessed via self-referral, or referrals by a client’s team or Screeners. Occupants of Maple House may also arrive from Home Interventions, Department of Corrections, inpatient care at another facility or diversion from the CVMC Emergency Department. The expected length of stay is three to five days. Staff work from 5:00 pm to 8:00 am and 24 hours on Saturday and Sunday. 


    Maple House was the only crisis bed that remained open during the entirety of the pandemic, testimony to the need for this type of service and the WCMHS dedication to meeting the needs of the population the agency serves.


  • Heaton Street Transitional Bed

    Heaton Street has housed two transitional beds since 2004, with lengths of stay up to 30 days. It’s designed for people that are transitioning from one location to another or individuals that have been homeless and are transitioning to housing.


  • How to Access Help

    If this is an emergency please call (802) 229-0591.


    For Crisis Services:

    You can contact the Emergency Services Team by calling (802) 229-0591 or by visiting the office during normal business hours:

    286 Hospital Loop

    Building C, Physician’s Building

    Berlin, VT 05602


    For Community Support Service:

    For access to WCMHS services, you can also call (802) 229-0591 and ask to speak to one of our friendly Intake Coordinators. You will be asked what kind of services you are seeking and depending on your answer (children’s services, adult mental health services) you will be directed to the correct person. You may also be asked some routine questions and to schedule a brief interview to begin the process of accessing services. If you are not sure what services you are seeking, or what programs we offer, WCMHS will work with you to help you determine and access the services you may need.


How to reach us

AND WHAT TO EXPECT

Getting the help needed, whether for you, your child, a family member or friend, is just a phone call away. We're here to help, 24/7/365.

  1. Call 802.229.0591
  2. Be Heard
  3. Be Understood
  4. Get Referred
  5. Intake
  1. Your call will be answered. Always.

    We're always here, ready to answer your call with compassion and understanding. We're listening.

  2. We're listening.

    When you call us and if in crisis, you'll be connected to a screener who will listen and help put you at ease. If your call is less urgent, we'll schedule you for an assessment and begin the intake process.

  3. We'll need to get some information.

    Conducting an assessment will help us better understand your needs so we can ensure you're connected with the services to best meet you where you're at.

  4. Get the support that meets your needs.

    Once we have an understanding of your needs, we'll provide a referral to appropriate level of care.

  5. Our wait times may be a bit longer...

    There's a lot of need within our community and wait times are longer than usual. But we have options that will help put you at ease until there are openings. We got you. Always.

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